Returns & Refunds policy

Our Return Policy is Really Simple! It's 30 Days Return Policy.

Our company, MetalSquare Engineering, strives to provide our customers with the best services and product quality. We offer 30-day transparent and fair Cancellation, Replacement, Return and Refund Policy to ensure customer satisfaction.

Customers are eligible for return/replacement in the following cases:

· Kindly email us at help@maal-wala.com or call +91 9321493621

· In case of a damaged product, short or wrong material received, Kindly report the incident within 24 hours of the material delivered to you with an image of the damaged product along with the packaging pictures.

· Customized product and product damage while handling or used product are subject to discussion and verification.

· Our courier partner will pick up the product. or you can directly send the material to our office at the below-mentioned address:
“Sara Avenue, Plot No.8, Sector 1A, Koperkhairne, Navi Mumbai 400709

The refund will be processed within 3 business days from the date of material received in our office Subject to verification of material.

Note: For a few specific product categories, Replacement or no return will be applicable as indicated on the product page. Please refer to product descriptions for clarification.